Labcorp phone number
I just attempted to have a pre-employment drug screen completed. I was not able to produce enough urine. After waiting an hour and drinking alot of water, I still was not able to complete the test. The office became totally rude and acted like I was a drug abuser. I am a teacher and had to leave to get to my class before the students arrived. I told them that I would come back after school. They acted like I was trying to avoid taking the test. I gave urine 3 different times, but each time was not quite enough and they would not combine the urine. It was ridiculous. I will never go back. I also had a bad experience there. Here is a partial copy of a letter of complaint I'm sending them. My wife had received a referral from her PCP through Humana Health Care to receive a blood test at LabCorp. When we arrived, my wife presented the referral to the receptionist. The receptionist told my wife that she must first allow her credit card to be swiped in case Humana failed to pay for the visit. My wife expressed some concern about this and was told that she would not be treated unless her credit card was on file. Since the test was fairly expensive, $300 plus, we told the receptionist that we would like to get a copy of the referral, just in case there were any problems regarding this payment in the future. The receptionist said that my wife would receive a copy after the blood test. After the blood test, my wife requested a copy of the referral and the phlebotomist on duty refused. We asked why not. "We don't do that." She replied, coldly. We were all standing next to the receptionist but when I asked her to confirm what she had told us earlier, she denied saying we could have a copy of the referral. "I thought you meant a copy of the receipt." She claimed. Not wanting to cause a problem, I asked the medical assistant to allow me to just photo the referral with my cellphone so that we had proof that the document had been presented. At this point, the medical assistant became very angry. Her face and demeanor were filled with hate. I have never experienced anything like this in a place of business before, much less a medical office. She glared at me without responding for a moment. As she turned away, she growled, "We don't do that." I have since learned from customer service that although it is your policy to request a credit card, it is not your policy to refuse service on that basis. I along with 3 other family members work/worked at Labcorp in Bham/central AL and I can tell you that from our 4 perspectives as current and previous employees, poor customer service, noncompliance on state/federal guidelines, and EEOC violations is their corporate culture. It's from the top down starting with W.W. who is Mgr of Alabama and is a bigot and has some emotional or mental illness that causes her to lash out at employees. LCA allowed Tampa to come in and take over Bham operations and that has caused more divide within the organization and is "running off" the few good employees left. The joke around central AL is that if you are nice, patient-centered, and competant, then you will not last at LCA. LabCorp's test menu provides a comprehensive list of specialty and general laboratory testing services. I am an employee with a medical school in Texas, we sent our patient to Lab Corp at the Kingwood office for routine blood work. The front desk person was the same person drawing blood as per our patient. That tech requested a CC on file for balance owed after insurance re-embursment with no specific amount to be charged just what ever Lab Corp comes up with that is under the amount authorized by the patient. Our patient was asked for a 700.00 dollar limit and they are not obligated to say when they will withdrawl or how much. Corperate offices billing dept said the patient will be notified by the insurance EOB (explanation of benefits) letter in the mail but monies can be taken before that date. I asked how can you guarantee a CC number is safe from identity theft since patient addresses and these numbers are at any employees access at any time. Answer: We can not guarantee that but our staff is professional and would MOST likely not do such a thing! I asked what if a patients account does not have the authorized amount and when you withdrawl the funds the account does not experience a NSF fee? Answer: If you authorize an amount you should have that amount in your account at all times! Im not sure how many americans have an extra 700.00 dollars for an unexpected lab bill but I know when rent or morgage is due most americans have a small amount in their accounts until next pay day. Lab Corp stated its a patient convienence so they will not recieve a bill in the mail. It sure looks like a convienence for Lab Corp to take money when they darn well please and it opens a door to identity theft and over billing if insurance drags their heels to pay them. I am petitioning our college to make note to never send a patient to Lab Corp for blood, cytology or any lab services. There are too many competetors that bill and do it the professional and ETHICAL way. Just because the law allows you to be unethical does not mean you practise that policy. If I was an excutive at LC I would rewrite police because the Law suites for fr. Effective January 1, 2019, LabCorp is in-network for all major national plans, as a preferred national in-network provider of laboratory services for all commercial and Medicare Aetna members and continuing as a national, in-network clinical laboratory provider for all UnitedHealthcare members. I'M INCLINED TO TAKE MY BLOOD ELSEWHERE NEXT TIME. I just left labcorp in Slidell la and id like to say that the people who are in there today are so rude and have no type of heart. I arrived when they opened just to be called an hour later to be told.."we close at 11" we can't do this order today sorry! Not to mention when I first arrived I could hear the 2 workers talking about hoping to get off on time today..and today was one of the workers first day clearly shows how people don't care to much for others, nor their jobs! I'd never go back if I didn't really have to. plus I fasted all night..horrible service. Clinical research holds the promise of life-changing treatments, medical breakthroughs, and better health for all. That's why LabCorp's clinical research division, Covance, has been passionately conducting research for more than 35 years. LabCorp at Walgreens continues opening new stores; now available in California, Colorado, Florida, Illinois, Maryland, and North Carolina. Check back often for additional store announcements. I too had a very bad experience with the Macon, GA LabCorp on Arkwright Landing. Went in for routine blood work, after making an appointment on line. Was told by staff that I did not need to make an appointment since they could not figure out how to manipulate the computer system. Anyway, to really disappoint me, I am in the room to have my blood drawn and the woman taking my blood sticks me with about a 4" needle and can't get any blood to come out. .so she claims. I am one to NEVER have had an issue with giving blood at my almost 50 years of age. The woman kept "jigging" me with the needle asking me if it was uncomfortable (still no blood coming out). I finally told her "yes". She removes the needle and asks someone else to come draw my blood. I sat there for a few minutes waiting for the other person to come in and after waiting about 5 minutes, I came to my senses and got the heck out of there!! Seems like they have inexperienced people working there, and it is so sad. There was only myself and one other person in the office waiting for lab work but this has definitely caused me to find another lab to have my work done. Never will I return to the LabCorp in Macon, GA!!!!! Preferred Lab Network (PLN) Established for UnitedHealthcare Members and Providers. LabCorp's selection to join the PLN reflects LabCorp's demonstrated commitment to provide high-quality, high-value laboratory services along with enhanced access, convenience and tools to help improve health and improve lives for millions of patients. Laboratory Corp. of America Holdings 358 South Main Street Burlington, NC 27215 USA Corporate Phone Number: 1-336-229-1127 Fax Number: 1-336-513-4510. i took a drug test in philadelphia, pa for superfresh on the 17th of january, its now the 5th of february and superfresh still didn't get my results yet. i called the number for the labcorps at old bustleton avenue in philadelphia, pa and the lady gave me an attitude. she also wouldn't answer my questions, all i asked her was "were my test results sent to superfresh", i gave her all of my information and she was giving me so much trouble. i can understand if your company is busy, have a lot of tests to run and things are a little backed up, but she wouldnt help me at all. i didnt ask any information about whether i passed or failed, now nobody will help me out. This is Corporation which should be ASHAMED! Most complaints which are centered seem be be Florida. What's that all about and what's wrong?. Corporate HR is not doing their JOB to find out what's wrong with Company Policy???????? Qualified and Professional people have been demoted and/or eliminated. Sounds like there's more here than should be. Under-qualified, Non-professional want-to-be's? How long will this last? Have been in a few of the offices, but there are more which would never return to. Managers are also useless. They may or may not take the complaint unless it seems to be to their benifit. "BAD FORM" to this Company and HR department. If I had a business would NOT consider this company ever. I went to labcorp with my guide dog (who's legally allowed in) the first person I saw called her a pet and when I corrected him said he didn't know what a guide dog was. The person actually drawing my blood tried to take my dog from me to scare his co worker. Definitely the most unprofessional place I've seen. With the new LabCorp Patient mobile app, you can conveniently view lab results, schedule your next LabCorp appointment, manage health information for your dependents, and more. you got lucky. ive been here for 90 minutes. and the place is empty. Appointments must be made at least two hours in advance. Walk-ins are also welcome. Please note: not all lab locations offer all services. I went into lab-corp to have my sons blod work drawn, I was in waiting room for 40 minutes, everyone who came in after me was seen and for some reason I was not called in, i get up and ask the person in the reception what was the reason i have not been called.. She answered" Oh we must have skiped you" Seriously? she didnt even bother to apolgise, aftr 5 minutes they call me in, This has been the worst exoerience ever, they ask me to go in, but yet they dont open the door. when they drew blood from my son i get up andas i am walking out the lady says have a nice day I ignore her, then she says hae a Nice day in a much louder voice i just walked out and her and co-workers start laughing. I am not sure if Corporate office is awar of this behavior in these office but i deffinitely think this is very unprofessional.. I'd rather go to Quest, where they have excellent Customer service:).